Shipping policy
At MUSCLORA™, we work hard to ensure your order arrives safely and as quickly as possible.
Processing Time
Orders are typically processed within 3–5 business days.
During high-demand periods, holidays, or promotional events, processing times may be slightly longer.
Estimated Delivery Times
Estimated shipping times:
- United States: 5–12 business days
- International: 7–20 business days
Delivery times are estimates only and are not guaranteed.
Free Shipping
We proudly offer free shipping on all orders.
No promo code is required.
Tracking Information
Once your order ships, you will receive a tracking number via email.
Please allow up to 48 hours for tracking updates to appear.
Multiple Shipments
Some orders may arrive in separate packages depending on product availability and warehouse locations.
Delays
We are not responsible for shipping delays caused by:
- Customs processing
- Carrier delays
- Weather conditions
- Holidays
- Incorrect shipping information provided by customers
- Events beyond our control
Customs & Import Taxes
International customers are responsible for any customs duties, taxes, or import fees required by their country.
Incorrect Addresses
Customers are responsible for providing accurate shipping information. Orders returned due to incorrect addresses may require additional shipping fees.
Lost or Stolen Packages
Once a package has been marked as delivered by the carrier, MUSCLORA™ is not responsible for lost or stolen packages. However, we will do our best to assist you in resolving delivery issues.